Artwork Guidelines



Go To:


Username is: client
Password is: 1mpact
(The maximum file size that can be uploaded is 2 GB)

Name your file – YOURCOMPANYNAME
Choose your sales rep and make sure you type your sales rep’s name in the subject field.

In the message box, please type your name, telephone number, company name and your email address.

Once your artwork is uploaded, your sales representative will be notified.


Adobe Illustrator files are the preferred format for graphics. They allow the greatest flexibility for scaling graphics to any size without loss of quality. Scans should be CMYK and saved as an .eps. Resolution of the scan should be 300 dpi at 25% of final output size.

NOTE: If you include your text in your Photoshop file, your resolution will need to be higher than this in order to assure that the text looks as clean as possible. Flatten or rasterize text whenever possible.


All files need to be setup at 25% (1:4 scale) of actual size (for example, a 16” x 32” sign should be laid out in a 4” x 8” document). Files with bleeds need to have a minimum bleed size of 3/4”. Photoshop files need to be 300 dpi at 25% of actual size. Any art scans placed within a layout application, such as InDesign or Quark, should be placed in the document as an .eps at 70-100% scale.


All Adobe Illustrator files must have the fonts converted to outlines or paths.


We require a .pdf of the final artwork to ensure that the final digital output matches your original file.

We are experts at printing Pantone Solid Coated colors. RGB & Generic CMYK Colors represented on computer monitors may vary substantially due to variations in computer screens, resolution, color, tone or any other display settings. We always recommend providing a Pantone Color, but if that is not an option we will do our best to match the color provided.


(.jpg, .bmp, . gif ) These are formats usually formatted for web design. These can only be accepted if the resolution is at least 150-300dpi and in CMYK color.
If you are taking an image from a website it WILL NOT WORK. Photos from websites are formatted from the originals to be as small as possible so web pages can load quickly. These files are too small for print.


If you are taking pictures from a digital camera to send to us for output, your camera settings must be at “High” or “Best” resolution. Digital photos under 5MP usually do not work for large format output.

If you have a small digital file, DO NOT open the photo in a photo editing program and change the resolution (dpi) to make the photo larger. There is no way to ADD resolution to a photo that has already been taken, all that happens is you take a bad photo and make it larger in size. Please retake the photo or find an alternative. If your digital camera does not take photos at a print acceptable resolution, then you must use a traditional film camera and either scan the photo or send us the developed glossy print to scan.

We DO NOT print from or accept layouts for print in the following formats, except for importing text into an actual design program: MS Publisher, MS Word, MS Powerpoint, MS Excel.


Illustrator CC (.ai, .eps, .pdf)

  • Convert ALL fonts to outlines
  • Outline ALL strokes
  • All artwork and link must be embedded within the art

Photoshop CC (.psd, .tif, .eps)

  • Save as CMYK

InDesign CC (.indd)

  • Include ALL fonts and places images

Acrobat (.pdf)

  • Embed ALL fonts and images upon export
  • Set image export to 300dpi

For any questions, please contact your sales representative.